These Terms of Service (“Terms”) govern your access to and use of the Xprofesso website, products and services (together, the “Services”). By accessing the site or purchasing any product or service, you agree to these Terms. If you do not agree, do not use the Services.
The Services are provided by Xprofesso LLC, a limited liability company formed in the State of Wyoming, USA, with its registered office at 30 N Gould St, Ste N, Sheridan, WY 82801, USA (“Xprofesso”, “we”, “us”, “our”). “Xprofesso” is the trading brand of Xprofesso LLC. You can reach us at [email protected]. Our Wyoming registration can be verified on the Wyoming business register.
We provide self-serve compliance toolkits and documents, free informational tools, fixed-fee assessments, expert contract review and drafting (in eligible jurisdictions), and consulting support. Our products and services are an expert-built, structured framework and commercial support — they are not the restricted practice of law, and using them does not create a lawyer–client relationship or legal privilege. Our review and drafting work concerns the commercial substance of agreements (risk allocation, liability, service levels, intellectual property and market-standard positions); whether any clause is valid or enforceable under a particular law is a legal opinion that only a licensed lawyer can give. You are responsible for your own compliance and for seeking qualified advice where your situation requires it.
Retainer and fractional support. Our retainer and fractional engagements provide a senior in-house legal and compliance function on a monthly basis — the contract function end to end, the compliance programme, management of the external counsel you already instruct, and standing commercial support. The following apply to every such engagement and are not variable by agreement: we do not use the titles “General Counsel”, “counsel” or “lawyer”, and describe the role by function instead, because several eligible markets protect those titles even where the underlying work is unreserved; you engage us under a services contract, not as an employee, and we do not rely on any exemption available only to an employed in-house adviser; no legal professional privilege attaches to our advice, which in most jurisdictions attaches only to admitted lawyers; and reserved work is identified and routed to an admitted lawyer on the terms in clause 7b, rather than absorbed into the retainer.
The Services are offered to businesses and the professionals who run them, not to consumers. By purchasing, you confirm that you are acting for purposes relating to your trade, business or profession.
Prices are shown on the site and may change at any time, though changes do not affect orders already placed. All products and services are sold by Xprofesso LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA — the seller of record for every transaction; your contract is with Xprofesso LLC and these Terms govern the purchase. Orders are placed by email or through the site’s forms; we issue an invoice the same working day, payable to Xprofesso LLC by bank transfer. Prices are stated in EUR and exclude VAT and similar taxes where applicable; for EU and UK business customers the reverse-charge mechanism may apply, and VAT IDs are collected at order, on the invoice request. The free 20-minute intro call is free of charge and places no order; an engagement arises only when its scope and fee are agreed in writing.
On purchase of a toolkit or document, we grant you a non-exclusive, non-transferable, perpetual, single-business licence to use and adapt the materials for the internal compliance needs of your own business. You may not resell, redistribute, sublicense, publish, or otherwise make the materials (in original or modified form) available to any third party, or use them to provide a competing product. All intellectual property in our toolkits, templates, tools and know-how remains with us or our licensors; for these you receive a licence, not ownership.
Bespoke deliverables are different. Where we create a deliverable specifically for you as part of a paid service engagement — for example, a contract drafted for your deal — then, on full payment, we assign to you all intellectual property rights in that bespoke deliverable, so that you own it outright. Any of our pre-existing materials, templates, know-how or tools that we incorporate into a bespoke deliverable remain ours, and you receive the perpetual licence above to use them as part of that deliverable.
You agree to use the Services lawfully and not to misuse them — including not attempting to disrupt or gain unauthorised access to the site, not scraping or reverse-engineering our tools, and not removing proprietary notices.
Each engagement is governed by the scope, deliverables and fee agreed in writing for that engagement. Any timeframes we give are good-faith estimates, not guarantees. Eligibility for bespoke contract drafting, review and negotiation is limited to companies incorporated in the UK, Ireland, Switzerland, Netherlands, Denmark, Sweden, Norway, Finland, Malta, Gibraltar, New Zealand or Hong Kong, for contracts governed by the law of one of those countries.
Filing, prosecuting or opposing a patent, trade mark or design before any national or regional registry — including the UK Intellectual Property Office (UKIPO), the European Union Intellectual Property Office (EUIPO) and the European Patent Office (EPO) — is reserved to registered patent and trade mark attorneys, and Xprofesso does not provide it. Where a matter requires registry work, we will say so and route you to a registered attorney on the terms in clause 7b. An ownership audit addresses whether title passed to you — whether the assignments, employment terms and contractor terms in your chain of title actually moved the rights — and not whether a right is valid, enforceable or infringed. Validity, enforceability, infringement and freedom-to-operate opinions are legal opinions for a licensed lawyer or a registered patent attorney, and fall outside the scope of every Xprofesso engagement.
Where a matter requires an admitted local lawyer, or a registered patent or trade mark attorney, we will identify it, introduce you and coordinate the work — but that professional is engaged and contracted by you directly. Their fees are agreed between you and them and are not billed through Xprofesso; we do not share fees with them and we receive no commission, referral fee or other benefit for the introduction. We are not responsible or liable for their advice, work product, conduct or fees, and nothing in your engagement with us makes us a party to your engagement with them.
We do not warrant or guarantee any particular regulatory, commercial, audit or legal outcome. Our materials and services are designed to put you in a pragmatic, well-documented position; they cannot remove risk entirely.
To the fullest extent permitted by law, the Services and materials are provided “as is” and “as available”, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms excludes any liability that cannot lawfully be excluded.
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, data or goodwill. Our total aggregate liability arising out of or relating to the Services is limited to the amount you paid us for the product or service giving rise to the claim in the twelve months before the claim arose.
You agree to indemnify us against claims, losses and costs arising from your misuse of the Services or breach of these Terms.
We may update the Services and these Terms from time to time. The version published here applies to your use; material changes take effect when posted, with the “last updated” date revised.
These Terms are governed by the laws of England and Wales, without regard to conflict-of-laws rules. You agree that the courts of England and Wales have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, except where mandatory local law gives you other rights.
Questions about these Terms: [email protected].
This policy explains what personal data we collect, why, where it is stored, and the rights you have. It is written to align with the EU and UK General Data Protection Regulation (GDPR).
The data controller is Xprofesso LLC, operated from Europe by its founder. For any privacy matter, contact [email protected].
Messages sent through the contact form and the free tools’ “send me my readout” option are delivered to our Proton inbox (as an automatic notification email) and recorded in our own form store on Cloudflare’s EU-West region (a salted hash of your IP address — never the raw address — is kept for abuse prevention). Form records are automatically deleted after 12 months; ask us at any time to delete yours sooner. The free tools themselves run entirely in your browser — nothing is transmitted unless you submit a form. The form record also stores your browser’s user-agent string (the technical browser/OS label) for abuse prevention.
Local storage on this site. Some free tools save your selections or in-progress answers in your browser’s own storage (localStorage or sessionStorage) — for example so a readout survives a reload, or your free-tool result can pre-fill the matching product page. That data stays on your device, is never transmitted to us, and disappears when you clear your browser’s site data.
Website analytics. We use Cloudflare Web Analytics, a privacy-first measurement service, to understand aggregate site usage — pages viewed, referrers, country-level location and page performance. It runs via a small script served by Cloudflare and works without cookies and without cross-site tracking: it sets no cookie, stores no identifier on your device, does not fingerprint you, and builds no individual visitor profile. We only ever see aggregate statistics. Cloudflare, Inc. processes this measurement data on our behalf; see Cloudflare’s privacy policy for how it handles it. We do not use advertising or cross-site tracking cookies anywhere on this site.
Sometimes we approach a business directly rather than waiting to be found. If you received a message from us that you did not ask for, this section explains what we hold and why.
Where we got it. Your name, job title, employer, and a work email address or public profile link — taken from your employer’s website, a public business directory, or your publicly visible LinkedIn profile. We do not use scraping tools, automated collection or bought contact databases, and we do not collect anything you have restricted to your own connections.
Why we use it. To contact you once about services that relate to your professional role — EU AI Act, GDPR, intellectual-property ownership or commercial contracts. Nothing else. We do not build profiles, score you, or enrich your record from other sources.
Our lawful basis is our legitimate interests (Article 6(1)(f) GDPR) in offering professional services to the people whose role makes them responsible for that subject matter. We have assessed that interest against your rights and keep a written record of that assessment. Where local law requires your prior consent for this kind of message — which it does in several of the markets we serve — we do not send it, and we contact those markets only where you asked us to or engaged with us first.
How long we keep it. If you do not respond, we delete your details within 12 months of first contact. If you ask us to stop, we keep only the minimum needed to make sure we never contact you again — your address or profile link on a suppression list, and nothing else. That list is the mechanism by which we honour your objection, so we keep it indefinitely and it is deliberately excluded from every automatic deletion routine.
Who else sees it. Nobody. Prospect details are not shared, sold, or passed to any processor beyond the encrypted storage described in section 4.
Your right to object. You have the right to object at any time to our using your data for direct marketing, and if you do, we must stop. You do not have to give a reason and we will not ask for one. Reply “stop” to any message, use xprofesso.com/unsubscribe, or email [email protected]. You also have the rights set out in section 7, including access, correction and erasure, and the right to complain to your local data-protection authority.
Email correspondence and the documents you share with us are stored on the Swiss servers of Proton, using Proton Mail and Proton Drive. Proton holds it with zero-access encryption — encrypted at rest so that not even Proton can read it; only we, as the account holder, can. (Email between Proton accounts, and files in Proton Drive, are additionally end-to-end encrypted.) Proton is based in Switzerland, outside EU and US jurisdiction and under some of the strongest privacy laws in the world; it is independently audited, open-source, and funded by subscriptions rather than advertising, so the data it holds for us is never scanned, profiled, mined or sold. Switzerland also benefits from a European Commission adequacy decision — recognised as providing an adequate level of data protection — so storing your data there requires no additional transfer safeguards for personal data originating in the EU or UK. In short, the information you send and store with us sits behind Swiss law and Proton’s zero-access encryption, and no one else can read it. Invoice payments settle to our business banking providers (see below) and payment details never enter our Proton storage. The only personal data we hold outside Proton is the site-form record described in section 1b: messages sent through the contact form or a “send me my readout” request are recorded in our own form store on Cloudflare’s EU-West region and, in the same moment, delivered by automated notification email to the Proton inbox above — so the working copy sits behind Proton’s encryption while the form record is purged after 12 months.
International transfers: some of these providers (Cloudflare, Mercury, Wise) are established in the United States, so limited personal data may be transferred outside the UK/EEA. Where that happens, the transfer is covered by the appropriate safeguards — the UK International Data Transfer Addendum and the EU Standard Contractual Clauses, as applicable — and each provider processes the data under its own terms. Fonts are served from this site itself, so viewing these pages sends no data to any font provider.
We do not sell your personal data, and we do not share it for advertising.
We keep personal data only as long as needed for the purpose it was collected and to meet our legal obligations (for example, tax records), after which it is deleted or anonymised.
Subject to applicable law, you may request access to your data, correction, erasure, restriction or portability, and you may object to certain processing or withdraw consent. To exercise any right, email [email protected]. You also have the right to lodge a complaint with your local data-protection supervisory authority.
We will update this policy as our processing changes and revise the “last updated” date above.
Digital toolkits — the five kits, the kit bundle and the AI Contract Services Standard Kit — are delivered immediately on purchase. We back them with a 14-day money-back guarantee: if a kit isn’t right for you, email us within 14 days of purchase and we’ll arrange a refund. We may decline refunds where there is clear evidence of abuse (for example, downloading the full contents and then requesting a refund as a matter of routine).
Fixed-fee assessments are backed by a satisfaction guarantee. If you’re not happy with the report you receive, tell us within 14 days of delivery and explain what fell short — we will either revise the work to put it right or, if we can’t, refund the fee in full.
Expert contract review, drafting and other bespoke work is produced specifically for you and delivered to the scope we agree in writing before we start. If a deliverable doesn’t meet that agreed scope, we revise it until it does, at no extra cost. Because this work is bespoke and time-intensive, fees for work already completed and delivered to scope are not generally refundable — but you are never charged beyond the fee agreed up front.
Advisory and retainers run month to month. You can cancel at any time with 30 days’ notice; the current period isn’t refunded, and you keep access for the period you’ve already paid for.
The 20-minute intro call is free. Founder Working Sessions carry their own promise: if you don’t leave with clear next steps, you don’t pay.
Approved refunds are issued by Xprofesso LLC by bank transfer, returned to the paying account. To request a refund, email [email protected] with your order details.
“Xprofesso” is the trading brand of Xprofesso LLC, the provider of the products and services on this site.
Purchases are sold and fulfilled by Xprofesso LLC as the seller of record; invoices are payable by bank transfer, and applicable taxes are handled on the invoice.