These Terms of Service (“Terms”) govern your access to and use of the Xprofesso website, products and services (together, the “Services”). By accessing the site or purchasing any product or service, you agree to these Terms. If you do not agree, do not use the Services.
The Services are provided by Xprofesso LLC, a limited liability company formed in the State of Wyoming, USA, with its registered office at 30 N Gould St, Ste N, Sheridan, WY 82801, USA (“Xprofesso”, “we”, “us”, “our”). “Xprofesso” is the trading brand of Xprofesso LLC. You can reach us at [email protected]. Our Wyoming registration can be verified on the Wyoming business register.
We provide self-serve compliance toolkits and documents, free informational tools, fixed-fee assessments, expert contract review and drafting (in eligible jurisdictions), and consulting support. Our products and services are an expert-built, structured framework and commercial support — they are not the restricted practice of law, and using them does not create a lawyer–client relationship or legal privilege. Our review and drafting work concerns the commercial substance of agreements (risk allocation, liability, service levels, intellectual property and market-standard positions); whether any clause is valid or enforceable under a particular law is a legal opinion that only a licensed lawyer can give. You are responsible for your own compliance and for seeking qualified advice where your situation requires it.
The Services are offered to businesses and the professionals who run them, not to consumers. By purchasing, you confirm that you are acting for purposes relating to your trade, business or profession.
Prices are shown on the site and may change at any time, though changes do not affect orders already placed. All products and services are sold by Xprofesso LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA — the seller of record for every transaction; your contract is with Xprofesso LLC and these Terms govern the purchase. Card payments are processed by Stripe as our payment processor; invoiced work is payable to Xprofesso LLC by bank transfer. Prices are stated in EUR and exclude VAT and similar taxes where applicable; for EU and UK business customers the reverse-charge mechanism may apply, and VAT IDs are collected at checkout.
On purchase of a toolkit or document, we grant you a non-exclusive, non-transferable, perpetual, single-business licence to use and adapt the materials for the internal compliance needs of your own business. You may not resell, redistribute, sublicense, publish, or otherwise make the materials (in original or modified form) available to any third party, or use them to provide a competing product. All intellectual property in our toolkits, templates, tools and know-how remains with us or our licensors; for these you receive a licence, not ownership.
Bespoke deliverables are different. Where we create a deliverable specifically for you as part of a paid service engagement — for example, a contract drafted for your deal — then, on full payment, we assign to you all intellectual property rights in that bespoke deliverable, so that you own it outright. Any of our pre-existing materials, templates, know-how or tools that we incorporate into a bespoke deliverable remain ours, and you receive the perpetual licence above to use them as part of that deliverable.
You agree to use the Services lawfully and not to misuse them — including not attempting to disrupt or gain unauthorised access to the site, not scraping or reverse-engineering our tools, and not removing proprietary notices.
Each engagement is governed by the scope, deliverables and fee agreed in writing for that engagement. Any timeframes we give are good-faith estimates, not guarantees. Eligibility for bespoke contract drafting, review and negotiation is limited to companies incorporated in the UK, Netherlands, Sweden, Finland, Norway, Denmark or New Zealand, for contracts governed by the law of one of those countries.
We do not warrant or guarantee any particular regulatory, commercial, audit or legal outcome. Our materials and services are designed to put you in a pragmatic, well-documented position; they cannot remove risk entirely.
To the fullest extent permitted by law, the Services and materials are provided “as is” and “as available”, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms excludes any liability that cannot lawfully be excluded.
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, data or goodwill. Our total aggregate liability arising out of or relating to the Services is limited to the amount you paid us for the product or service giving rise to the claim in the twelve months before the claim arose.
You agree to indemnify us against claims, losses and costs arising from your misuse of the Services or breach of these Terms.
We may update the Services and these Terms from time to time. The version published here applies to your use; material changes take effect when posted, with the “last updated” date revised.
These Terms are governed by the laws of England and Wales, without regard to conflict-of-laws rules. You agree that the courts of England and Wales have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, except where mandatory local law gives you other rights.
Questions about these Terms: [email protected].
This policy explains what personal data we collect, why, where it is stored, and the rights you have. It is written to align with the EU and UK General Data Protection Regulation (GDPR).
The data controller is Xprofesso LLC, operated by its founder. For any privacy matter, contact [email protected].
Xprofesso LLC is established outside the EU and the UK. Where the law requires it, we appoint representatives under Article 27 of the EU GDPR and the UK GDPR to act as a contact point for individuals and supervisory authorities in those regions. You may contact them, or us directly at [email protected], on any data-protection matter.
We keep website analytics to a minimum and do not use advertising or cross-site tracking cookies.
Personal data you share directly with us is stored on the Swiss servers of Proton, using Proton Mail and Proton Drive. Proton holds it with zero-access encryption — encrypted at rest so that not even Proton can read it; only we, as the account holder, can. (Email between Proton accounts, and files in Proton Drive, are additionally end-to-end encrypted.) Proton is based in Switzerland, outside EU and US jurisdiction and under some of the strongest privacy laws in the world; it is independently audited, open-source, and funded by subscriptions rather than advertising, so the data it holds for us is never scanned, profiled, mined or sold. Switzerland also benefits from a European Commission adequacy decision — recognised as providing an adequate level of data protection — so storing your data there requires no additional transfer safeguards for personal data originating in the EU or UK. In short, the information you send and store with us sits behind Swiss law and Proton’s zero-access encryption, and no one else can read it. Payment details are handled separately by our payment processor, Stripe (see below) and never enter our Proton storage.
International transfers: some of these providers (Stripe, Cloudflare, Mercury, Wise) are established in the United States, so limited personal data may be transferred outside the UK/EEA. Where that happens, the transfer is covered by the appropriate safeguards — the UK International Data Transfer Addendum and the EU Standard Contractual Clauses, as applicable — and each provider processes the data under its own terms. Fonts are served from this site itself, so viewing these pages sends no data to any font provider.
We do not sell your personal data, and we do not share it for advertising.
We keep personal data only as long as needed for the purpose it was collected and to meet our legal obligations (for example, tax records), after which it is deleted or anonymised.
Subject to applicable law, you may request access to your data, correction, erasure, restriction or portability, and you may object to certain processing or withdraw consent. To exercise any right, email [email protected]. You also have the right to lodge a complaint with your local data-protection supervisory authority.
We will update this policy as our processing changes and revise the “last updated” date above.
Digital toolkits are delivered immediately on purchase. We back them with a 14-day money-back guarantee: if a kit isn’t right for you, email us within 14 days of purchase and we’ll arrange a refund. We may decline refunds where there is clear evidence of abuse (for example, downloading the full contents and then requesting a refund as a matter of routine).
Fixed-fee assessments are backed by a satisfaction guarantee. If you’re not happy with the report you receive, tell us within 14 days of delivery and explain what fell short — we will either revise the work to put it right or, if we can’t, refund the fee in full.
Specialist contract review, drafting and other bespoke work is produced specifically for you and delivered to the scope we agree in writing before we start. If a deliverable doesn’t meet that agreed scope, we revise it until it does, at no extra cost. Because this work is bespoke and time-intensive, fees for work already completed and delivered to scope are not generally refundable — but you are never charged beyond the fee agreed up front.
Advisory and retainers run month to month. You can cancel at any time with 30 days’ notice; the current period isn’t refunded, and you keep access for the period you’ve already paid for.
If you don’t leave a founder call with clear next steps, the call is free.
Approved refunds are issued by Xprofesso LLC to your original payment method — card payments are refunded via Stripe; bank transfers are returned to the paying account. To request a refund, email [email protected] with your order details.
“Xprofesso” is the trading brand of Xprofesso LLC, the provider of the products and services on this site.
Purchases are sold and fulfilled by Xprofesso LLC as the seller of record; card payments are processed by Stripe, and applicable taxes are handled at checkout.